Returns and refunds will be accepted unopened and in re-saleable condition within 30 days from date of purchase with a refund to your credit card or product exchange. There is a 15% restocking fee on all returns in re-saleable condition. An exchange or return will not occur if the product does not arrive in the condition we sent it in. Please package it well. From 30 to 59 days we CANNOT credit your card and can only offer in-store credit minus a 15% restocking fee. No returns or refunds after 60 days.
Defective items processed on a case by case basis. All defective item returns will need a return authorization. Please do not send us your item until you have received a pre-approval code. Please contact us at contact@gochemicalfree.com.
